Yesterday I had the oppurtunity to fly through London Heathrow’s new Terminal 5. I didn’t really know what to expect but was definitely expecting the worst based on reports I’ve had heard in the news since it’s opening two months ago — long queues, useless baggage handling, lost luggage, etc. I attempted to reduce my exposure by doing online check-in the day before and utilize one of the terminal’s “fast bag drops”, this way I reduce one of the queues I would have to wait in. I was working in a time range that didn’t allow much room for error, arriving on the very first Heathrow Express train of the day (e.g. I couldn’t get to the airport any earlier unless I hired a car) and T5’s new conformance policies. For those that aren’t aware, “conformance” are a new set of policies put in place to help the airlines remain on schedule — this includes a policy that all passengers have thier boarding passes scanned at the security checkpoint and if there is less than 35 minutes prior to thier flight they won’t be allowed to clear security. This left me about and hour and fifteen minutes from the time the train arrives to needing to be pass security. I show up to the airport and surprisingly I have my bag checked and made it through security in less than 15 minutes… needless to say, I was impressed!
This was also the first time I had flown British Airways. From the time I had arrived at the airport in London until the time we on the ground in Rome, every BA employee was extremely nice and helpful. The pilots even made every effort to keep us aprised of the flight status (we were initially delayed by almost a half an hour but made up the time in the air). I would definitely consider flying them again in the future.
Anyways, that’s all for now… I gotta make it off to the Termini in order to catch the night train to Munich.
